Last week we attended the premier Gartner event on customer experience in London. With a full 2-day schedule of in-depth sessions, workshops and use cases, the event was a whirlwind tour of all things customer experience and support related. Coverage was world class with excellent speakers talking about the latest on the topic. Our eye was out for the development of virtual customer agents (chatbots) and the way in which enterprise is adopting artificial intelligence. There was much more discussed that I have written down below and if you have any further questions, reach out indrek (at) alphablues.com, but here are

Happy to announce that we were selected TOP 15 Nordic startup by one of the leading startup events, Arctic15. Out of hundreds of applications we emerged in the TOP 30 and then after public voting and assessment by judges, we made the final TOP 15. With that we will be taking part in the Microsoft Pitching Competition at the Arctic15 conference May 3-4 in Helsinki with the main prize of a 50,000 eur syndicate deal by the Finnish Business Angels Network. On May 3rd we will also be showcasing our artificial intelligence based customer service solution in the demo hall, so stop