June 2018

Top 2 Questions From Customers Answered – What Topics Should My Bot Know and How Much Training Data Do I Need?

The content and structure will largely determine the value for your virtual customer assistant. It stems from the use case that you give to your bot. Hence, before starting to build the bot it is important to really understand what you need the bot to do and how. Once, that is determined, then you need to figure out the content that goes into the bot. Some important points to keep in mind about the content for the bot that we get asked quite a lot. We advise to select around 50-60 (max 100) topics for your bot. These topics should

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