August 2018

New product launch – AlphaChat

Excited to share news that we’re now one of the first to have integrated AI virtual assistants and live chat seamlessly into a coherent solution.  We now have two products for our enterprise customers. First, there is AlphaAI – our own NLP engine and virtual assistant building product. And the second product we just launched is AlphaChat. AlphaChat is a live chat platform (akin to Intercom, LiveChat, Zopim) where customer service teams can answer incoming chats from customers. Why is this exciting? AlphaAI and AlphaChat work in tandem. They fully automate customer experience and journey into one flow – from

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