November 2019

New Customer – Telia Lithuania

AlphaBlues has started working with Telia Lithuania in automating their customer service. Telia Lithuania is a leading telecommunications company offering mobile and broadband services to its customer base of more than 1 million customers.  The company was looking for a Conversational AI solution for its customer experience automation. AlphaBlues was chosen for its product that allows end-to-end chat automation by creating Natural Language Understanding based virtual assistants and chat automation tools.  In October virtual assistant Aita was launched in the Telia Lithuania website and started offering help to Telia’s customers. Customers can chat with Aita and ask questions the same

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