May 2020

Product Updates: Various Metric Tools, Languages Support And More

1. Measure AI intent prediction accuracy Virtual assistants are in many ways like people. In order to stay relevant, they need to consistently learn new stuff and adjust their knowledge. To track general progress of AI trainers and virtual assistants, we have included simple metric to the Inbox training view. This number shows the percentage of the phrases that AI managed to successfully link to the topics. As you can see below, the trainer has validated 2710 phrases and the AI got it right 65,83% of the time.   2. Functional in any European language + Russian + Arabic English

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