Effective training is often said to be one of the keys to getting a Conversational AI solution working in a truly helpful way. But before we can even move to AI training, we have to get the core structure and topics mapped out in a manner that is both logical and easily manageable even years later when the number of topics might have increased tenfold. The process of bot building and content creation starts from a thought process: What kind of use cases are we trying solve with the use of automation? Who are the persons at the other side
The podcast with Indrek and Mike Maynard is now available. Check out the latest episode of Marketing B2B Technology Podcast down below or here.