December 2020

How To Build The Content Of Your Virtual Assistant

Effective training is often said to be one of the keys to getting a Conversational AI solution working in a truly helpful way. But before we can even move to AI training, we have to get the core structure and topics mapped out in a manner that is both logical and easily manageable even years later when the number of topics might have increased tenfold. The process of bot building and content creation starts from a thought process: What kind of use cases are we trying solve with the use of automation? Who are the persons at the other side

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