All You Need To Know About The Technical Side of Natural Language Processing in Chat Automation

We often get asked how does NLP work in chat automation.

What languages is it good at?

Does it really understand my language?

What algorithms do you use in your pipeline?

To accommodate those requests, we added this video where our CTO Hendrik talks about these topics at the Nordic Data Science and Machine Learning Summit in Stockholm. It is a technical presentation and gives a good overview of how machines understand language and how we approach the topic.

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