Indrek Vainu

AlphaBlues Wins 2nd Place in Fintech of the Year Awards

AlphaBlues won 2nd place in the Fintech of the Year Award organized by the German-Baltic Chamber of Commerce in Estonia, Latvia, Lithuania (AHK) 👏 The competition was strong as each company that reached the finals had to pitch their solution on the stage to a group of international judges and the general public. After voting …

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New Customer – Telia Lithuania

AlphaBlues has started working with Telia Lithuania in automating their customer service. Telia Lithuania is a leading telecommunications company offering mobile and broadband services to its customer base of more than 1 million customers.  The company was looking for a Conversational AI solution for its customer experience automation. AlphaBlues was chosen for its product that …

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AlphaBlues selected TOP5 startup in Estonia by Accenture Latvia and Baltic Brands

Baltic Brands together with Accenture Latvia selected AlphaBlues as the TOP5 startup company in Estonia. The experienced jury chose the startups taking into account their growth and ability to create resonance in the society. The goal of the Baltic Brand top is to find out the value of the biggest brands represented in the Baltics, as …

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AlphaBlues Achieves Select Technology Partner Status in the Amazon Web Services Partner Network

AlphaBlues uses Amazon Web Services (AWS) to power its AlphaAI and AlphaChat solutions for virtual assistants and live chat. With the growth of the business, virtual assistants built by AlphaBlues already handle more than 250,000 conversations each month for our customers. At such scale reliable infrastructure becomes important in running our solutions. Recently AlphaBlues became …

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Automation Seminar with Capgemini in Helsinki, June 6

AlphaBlues is actively working with Capgemini in the Nordics and we’re delighted to be speaking at the DIGITAL DAWN breakfast seminar in Helsinki June 6th about chat automation and Natural Language Processing. You can register here. Capgemini’s DIGITAL DAWN breakfast introduces you the future of automation – Intelligent Automation. In this event you will meet some …

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Use Case – Authenticated Support and Sales by Telia’s Virtual Assistant Mia

People have an increasing need to get information quickly. No matter whether it is 3am or 3pm, the data has to be available immediately without friction. This is setting a high bar for customer service at any company. In order to make things effortless and easy for customers, the telecom company Telia in Estonia created …

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Next events – AI summit in Estonia and Contact Center Expo in London

Meet us at Call and Contact Center Expo in London 🇬🇧 on March 27-28 and hear about our latest developments in authenticated chat experiences. Our CEO Indrek will also be giving a talk (with numbers 😃) on Lattelecom use case – a fine example of how a leading European telecom company automated a significant share …

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New Customer – Statistics Estonia

AlphaBlues started working with Statistics Estonia in automating their customer support. Statistics Estonia is an Estonian government agency in the area of administration of the Ministry of Finance. The main task of Statistics Estonia is to provide public institutions, business and research circles, international organisations and individuals with reliable and objective information on the economic, demographic, …

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