Business cases

New Customer – Statistics Estonia

AlphaBlues started working with Statistics Estonia in automating their customer support. Statistics Estonia is an Estonian government agency in the area of administration of the Ministry of Finance. The main task of Statistics Estonia is to provide public institutions, business and research circles, international organisations and individuals with reliable and objective information on the economic, demographic, …

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Tallink launches its virtual assistant Nemo

Tallink (Nasdaq OMX Nordic: TAL: TAL1T) has launched their virtual customer assistant, called Nemo, on their website Nemo assists Tallink customers with questions related to booking trips on Tallink passenger ships and general inquiries about the services. Nemo was built by AlphaBlues and is utilizing the Natural Language Processing of the AlphaBlues platform. The aim …

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New customer – Lattelecom

Glad to announce that we have started working with Lattelecom on a Virtual Customer Assistant. Lattelecom is a dynamic and innovative communications company which helps to bridge the gap between technology and the individual. They provide telecommunication and IT solutions and are one of the biggest companies in Latvia employing more than 2,000 people.

Case Study – Monese

We recently finished our case study in customer service chat automation with For us it was a great experience to see how our artificial intelligence based technology has worked in production over the past several months. Monese is a revolutionary neo-bank founded with the ambitious goal of building a global instant-open bank account for the on-demand age. To manage their customer support …

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Newspaper reports: AlphaBlues makes the first popular customer service chatbots in Estonia

“The TrainBot and the BusBot are the first Estonian chatbots that have started to play a role in the everyday customer service” writes the leading Estonian newspaper in their article about chabots that we at CartSkill launched a few months ago. “It is possible to communicate with those bots. Each request is responded quickly and a …

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Our new distributor in Australia and New Zealand

Happy to announce we have formed a partnership with ArneTech who becomes our representative in Australia and New Zealand. This allows companies in the region with interest in high-end custom chatbots to work with us. Based in Melbourne, ArneTech, is headed by long-time software entrepreneur Kristian Jaakkola. With a degree in computer science and experience in web …

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