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AlphaBlues selected TOP5 startup in Estonia by Accenture Latvia and Baltic Brands

Baltic Brands together with Accenture Latvia selected AlphaBlues as the TOP5 startup company in Estonia. The experienced jury chose the startups taking into account their growth and ability to create resonance in the society. The goal of the Baltic Brand top is to find out the value of the biggest brands represented in the Baltics, as …

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Why Customer Experience Matters More Than You Think And How Virtual Assistants Can Help You Beat Your Competitors

Virtual assistants and chatbots came to the wider audiences in the spring of 2016 when Facebook announced the possibility to build bots into Messenger. After initial inflated expectations the chatbot fever somewhat declined. However, much like in the Gartner Hype Cycle, the importance of virtual assistants is bound to grow in importance. And the reason …

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New product release: speech-to-text and text-to-speech integration

Excited to announce our latest product release as we integrated speech-to-text and text-to-speech functionality into our product. Now it is possible to add voice recognition into our virtual assistants so that your users can speak directly with assistant and get answers without the need to type. This opens up a wide range of possibilities such …

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Chatbots in 2017

Let’s take a quick look what we can expect from chatbots in 2017. 2016 was the year that chatbots made their first mark. With Facebook opening their Messenger platform for developers in April 2016, the bot-rush started. Other large players jumped on the bot wagon as well. Namely Google with its purchase of api.ai and release of Assistant …

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