General

Why Customer Experience Matters More Than You Think And How Virtual Assistants Can Help You Beat Your Competitors

Virtual assistants and chatbots came to the wider audiences in the spring of 2016 when Facebook announced the possibility to build bots into Messenger. After initial inflated expectations the chatbot fever somewhat declined. However, much like in the Gartner Hype Cycle, the importance of virtual assistants is bound to grow in importance. And the reason …

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New product release: speech-to-text and text-to-speech integration

Excited to announce our latest product release as we integrated speech-to-text and text-to-speech functionality into our product. Now it is possible to add voice recognition into our virtual assistants so that your users can speak directly with assistant and get answers without the need to type. This opens up a wide range of possibilities such …

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Chatbots in 2017

Let’s take a quick look what we can expect from chatbots in 2017. 2016 was the year that chatbots made their first mark. With Facebook opening their Messenger platform for developers in April 2016, the bot-rush started. Other large players jumped on the bot wagon as well. Namely Google with its purchase of api.ai and release of Assistant …

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3 Elements That Make Bots Work In Facebook Messenger

The brave new world of bots is marching onward with each passing day to the steady drumbeat of growth in messaging apps worldwide. People love to text and messaging has emerged as the preferred communication mode for many. With the growth in Facebook Messenger and its platform, talking to companies and brands through messaging is …

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