Customer service chat automation.
Customers' questions answered in a second. Always available including off-hours and weekends. Less reasons for users to be unsatisfied.
Bot answers first. Determine handoff points to your support. Connect people from chat to your human support seamlessly.
Accept incoming chats from Facebook, website chat, Slack. Handle human support from LiveChat, Intercom, Giosg, Zendesk, Salesforce, SAP.